Terms of service

Terms of Service

North Crown Watches Ltd

These Terms of Service ("Terms") govern your use of the North Crown Watches website and the purchase of products from North Crown Watches Ltd ("North Crown", "we", "our", or "us").

By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree to these Terms, you should not use our website or purchase our products.

Company Information

North Crown Watches Ltd

59 Gillygate
York
YO31 7EA
United Kingdom

Email: northcrownwatchesltd@outlook.com

About Our Products

North Crown Watches specialises in the sale and purchase of authentic watches, including both:

  • Pre-owned watches

  • Brand-new watches

  • Vintage watches

  • Modern watches

Every watch offered for sale is inspected for authenticity before being listed.

Due to the nature of pre-owned and vintage watches, minor signs of age, wear, or use may be present unless otherwise stated in the product description.

Product photographs form part of the item description. Customers should review all images carefully before purchasing.

Product Availability

All products are subject to availability.

We reserve the right to remove, modify, or discontinue any product without notice.

If a product becomes unavailable after purchase, we reserve the right to cancel the order and provide a full refund.

Pricing

All prices displayed on our website are shown in the applicable currency and are subject to change without notice.

We make every effort to ensure pricing is accurate. However, if a pricing error occurs, we reserve the right to cancel the order and issue a full refund.

Customers are responsible for any import duties, customs charges, taxes, or fees applicable in their destination country.

Orders

Submitting an order does not guarantee acceptance.

An order is accepted only when we confirm dispatch of the item.

We reserve the right to refuse, cancel, or limit any order where we reasonably suspect:

  • Fraudulent activity

  • Unauthorised payment use

  • Pricing errors

  • Website errors

  • Breaches of these Terms

Payment

Payment must be received in full before dispatch.

We use secure third-party payment providers to process payments. We do not store full payment card details.

Shipping and Delivery

We aim to dispatch orders promptly after payment and verification.

Delivery times are estimates only and are not guaranteed.

North Crown Watches shall not be liable for delays caused by:

  • Couriers

  • Customs authorities

  • Weather events

  • Industrial action

  • Circumstances outside our reasonable control

Risk in the goods passes to the customer upon successful delivery.

Ownership of the goods remains with North Crown Watches until full payment has been received.

Returns and Refunds

Returns and refunds are governed by our Returns & Refund Policy.

Customers located in the United Kingdom and European Union may have statutory withdrawal rights allowing them to return eligible purchases within 14 days of delivery.

Customers located outside the United Kingdom and European Union do not have cancellation rights or change-of-mind return rights. All sales are final unless otherwise agreed in writing.

Watch Condition and Accuracy

We make every reasonable effort to ensure descriptions, photographs, specifications, and condition reports are accurate.

However:

  • Colours may vary between screens.

  • Vintage watches may show signs of age.

  • Manufacturer specifications may vary.

  • Water resistance cannot be guaranteed on pre-owned or vintage watches unless explicitly stated.

Customers are encouraged to review all information carefully before purchasing.

Authenticity Guarantee

Every watch sold by North Crown Watches is inspected for authenticity before sale.

Should a genuine authenticity concern arise, customers should contact us immediately with supporting information.

Limitation of Liability

To the fullest extent permitted by law, North Crown Watches shall not be liable for:

  • Indirect losses

  • Consequential losses

  • Loss of profits

  • Loss of business

  • Loss of opportunity

  • Loss resulting from delays outside our control

Nothing in these Terms excludes liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any liability that cannot legally be excluded under applicable law.

Intellectual Property

All content on this website, including:

  • Text

  • Images

  • Logos

  • Graphics

  • Product descriptions

  • Website design

is owned by or licensed to North Crown Watches and may not be copied, reproduced, distributed, or used without prior written permission.

Prohibited Use

You agree not to:

  • Use the website for unlawful purposes

  • Attempt to gain unauthorised access to our systems

  • Interfere with website security

  • Use automated systems to scrape or extract website data

  • Reproduce or exploit website content without permission

Privacy

Your use of our website is also governed by our Privacy Policy.

Changes to These Terms

We reserve the right to amend these Terms at any time.

Updated versions will be published on this website and take effect immediately upon publication.

Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of England and Wales.

Any dispute arising from these Terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact

If you have any questions regarding these Terms, please contact:

North Crown Watches Ltd

59 Gillygate
York
YO31 7EA
United Kingdom

Email: northcrownwatchesltd@outlook.com